Terms of Service

Last Updated: September 30, 2024

Introduction

These Terms of Service ("Terms") govern your access to and use of Truffler, a cloud-based platform that enables users to interact with their files through advanced AI-powered tools. By using Truffler, you agree to comply with these Terms.

Please read these Terms carefully. If you do not agree to these Terms, you must stop using the service immediately.

1. Acceptance of Terms

By accessing or using Truffler, you affirm that you are at least 18 years old and agree to these Terms. If you are using Truffler on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

2. Service Description

Truffler offers users the ability to upload their files and use advanced AI-based tools to analyze and interact with the content. Truffler provides both free and subscription-based services. The subscription plan includes additional features and benefits that may not be available to free users.

3. Subscription Model

Truffler offers a monthly subscription for users who wish to access premium features. By subscribing, you agree to the following:

  • Billing: Subscription payments are billed monthly in advance, and your payment method will be automatically charged each month. You are responsible for providing accurate payment information.
  • Cancellation: You may cancel your subscription at any time, and your access to premium features will continue until the end of the current billing period.
  • Changes to Subscription: Truffler reserves the right to modify subscription pricing or features. In the event of a price change, you will be notified in advance, and changes will apply at the start of your next billing cycle.

4. Ownership of Technology

All rights, title, and interest in and to the underlying technology, software, algorithms, and intellectual property that power Truffler are owned exclusively by Truffler. This includes but is not limited to the AI models, data processing mechanisms, and user interfaces developed to provide Truffler's services.

Your use of Truffler does not grant you any ownership rights in the underlying technology or intellectual property, whether by implication, estoppel, or otherwise. You agree not to:

  • Reproduce, modify, or create derivative works based on Truffler's technology.
  • Reverse-engineer, disassemble, or otherwise attempt to discover the source code or proprietary algorithms used in Truffler.
  • Use any portion of Truffler's technology outside of the provided service or in competition with Truffler.

All trademarks, service marks, and logos used in connection with Truffler are the property of their respective owners and may not be used without express written permission.

5. File Uploads and Content

By using Truffler, you retain ownership of any files or content you upload. However, by uploading content to Truffler, you grant the service the right to process and analyze the content to provide answers and insights as part of the AI-based service. You represent and warrant that you have the necessary rights and permissions to upload such content and that doing so will not violate any third-party rights.

6. Permissions and File Sharing

Truffler allows users to grant other users access to view, modify, or interact with their files. By granting such permissions, you acknowledge and agree to the following:

  • Responsibility: You are solely responsible for deciding who you grant access to your files and for any actions or modifications performed by those users.
  • Granting Access: Once you grant access to another user, you authorize them to view, modify, and interact with the files based on the permissions you have set. Truffler will not monitor or control how those users use or modify your files.
  • Revocation of Access: You may revoke access at any time, but any modifications made by other users before revocation will remain unless you specifically revert them.
  • Liability: Truffler is not responsible or liable for any actions taken by individuals to whom you have granted permissions. You assume all responsibility for the consequences of sharing access to your files.

7. Acceptable Use

When using Truffler, you agree not to:

  • Upload files that are illegal, offensive, or that violate the intellectual property rights of others.
  • Use the service for any unlawful purposes or activities.
  • Attempt to reverse-engineer or modify the service in any way.
  • Share your account with others or attempt to circumvent subscription restrictions.

8. Third-Party Services

Truffler relies on third-party services to help deliver and enhance the functionality of the service. These services may be used for various purposes, including but not limited to payment processing, data storage, artificial intelligence processing, and analytics.

By using Truffler, you acknowledge and agree that your information may be shared with these third-party service providers as necessary to provide and improve the services. The types of data shared may include, but are not limited to:

  • User Information: Personal details such as your name, email address, and payment details for processing payments and managing your account.
  • File Data: Uploaded content and files, which may be processed to deliver the core functionality of Truffler, such as generating AI responses.
  • Usage Data: Information related to how you interact with Truffler, which may be used for analytics, troubleshooting, and service improvement.

These third-party services are subject to their own privacy policies and terms, and Truffler is not responsible for their actions, security practices, or any breaches that may occur. You are encouraged to review the terms and policies of any third-party services used in connection with Truffler.

Limitation of Liability: Truffler disclaims any liability for the actions or omissions of third-party service providers, including, but not limited to, any errors, outages, security breaches, or loss of data that may occur as a result of their services. Your use of Truffler is at your own risk, and you agree that Truffler is not responsible for any damages arising from third-party services.

9. Termination

Truffler reserves the right to terminate or suspend your access to the service, with or without notice, if you violate these Terms or engage in unlawful activity. Upon termination, you will lose access to the service and any data associated with your account.

10. Limitation of Liability

Truffler is provided on an "as is" and "as available" basis. While reasonable efforts are made to ensure the accuracy and functionality of the service, Truffler makes no warranties or guarantees regarding the service's performance, reliability, or suitability for your purposes.

To the fullest extent permitted by law, Truffler disclaims liability for any damages, including but not limited to direct, indirect, incidental, or consequential damages, arising from your use of the service.

11. Privacy

Truffler respects your privacy. By using the service, you agree to the collection, use, and storage of your data in accordance with our Privacy Policy.

12. Changes to the Terms

Truffler reserves the right to modify or update these Terms at any time. Changes will be communicated to users via the service or email, and your continued use of Truffler after changes are posted constitutes your acceptance of the revised Terms.

13. Contact Information

If you have any questions or concerns about these Terms or the service, please contact support@truffler.ca.

By using Truffler, you acknowledge that you have read, understood, and agreed to these Terms of Service. Thank you for using Truffler!